HOTOCHKI New Men and Women Oval Flat Eyeglasses Lightweight ALLOY Steel Spectacles Frames Spectacle Frame
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Robbed and Ignored: My $246 GlassesUSA Nightmare 😤
I'm writing this as a warning to anyone considering buying glasses online. My experience was a complete nightmare, and I felt utterly ignored. After weeks of waiting for an order that never came, this is what I was forced to conclude: "GlassesUSA has still not sent my refund for an order I never received. $246.00 they have of my hard-earned money… The tracking number still shows it stuck in Atlanta, Georgia. I can't get a response for a refund all they keep telling me is it is in transit from a BOT. I want my money back, GlassesUSA… STAY AWAY from GlassesUSA." This endless frustration and the feeling of being robbed is what forced me to engage with their customer service, hoping a real person could finally help me.
Customer: My order, #105081183, was placed on February 24th. It's been over a month, tracking shows it's stuck, and I haven't received it. I want a refund now.
CS Rep: I understand your concern. According to our system, the package is still in transit. Please allow a few more business days for the tracking to update.
Customer: I've heard that from your bots a dozen times. It's not in transit, it's lost. I'm not waiting anymore. I want you to process my $246 refund immediately. This is unacceptable.
CS Rep: I apologize for the delay, but our policy requires us to wait until the shipping carrier declares the package lost before we can issue a refund. We have escalated your case for investigation.
Customer: Escalated? That's not good enough. You have my money and I have no product. If I don't get a refund confirmation today, I'm taking this further.
CS Rep: I'm very sorry, sir, but that is the procedure. We will contact you as soon as the investigation with the carrier is complete.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a $246 Nightmare to a Dream Come True: How Mozaer.com Restored My Faith ✨
My quest for the perfect glasses—ones that blend style with comfort so seamlessly you forget you're even wearing them—has finally come to a delightful end. It’s not just about clearer vision; it’s about how an accessory can elevate your confidence and entire look. If you're tired of heavy, unflattering frames and are searching for that perfect fusion of modern design and barely-there comfort, you need to see the Minimalist Alloy Eyewear that has completely changed my daily routine. Discover how effortless style can be. I was so close to giving up on buying glasses online after my last experience. It was an absolute disaster. 😤 A different company held my $246 hostage for an order that never arrived, and their "customer service" was just an endless loop of unhelpful bots. I felt completely ignored and robbed. ðŸ˜
Honestly, I was very hesitant to try another online store, but I desperately needed a new pair. 🤔 I decided to give Mozaer.com a chance after stumbling upon a review that seemed to address all my fears. It said: "This is the best pair of glasses that I own. I am about to order a second pair. I highly recommend Mozaer.com for their large choice of designer frames and their fast service!"
I am so happy I took the leap! The difference was incredible. The entire process was smooth and stress-free, from the easy-to-navigate website to the transparent tracking. My HOTOCHKI frames arrived quickly, and the quality is fantastic—they feel sturdy and look amazing. Their customer support was also responsive and helpful when I had a question. They have an incredible variety, and I even found some great options while looking for mens designer readers for my dad. Mozaer.com has completely restored my faith in buying eyewear online. What a relief! ✨😃
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