Luxury Men's Polarized Sunglasses Driving Sun Glasses For Men Women Brand Designer Male Vintage Black Pilot wooden Sunglasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
AVOID! My Online Shopping Nightmare: Glitches, Dishonesty & NO Support! 😡
Let me warn you about my terrible online shopping experience; consider this a cautionary tale. I found them to be dishonest, as they don't honor promos, and it's impossible to collect offers when their site is full of glitches. This left me feeling utterly frustrated, especially since there's no 24-hour customer service or even a live agent when you really need help. I felt compelled to reach out because they messed up a buy-one-get-one-free offer on my order, even admitting it was their mistake. But instead of a simple credit back to my card, their solution was to make me return them—even though the style and prescription were correct—just to reorder them and get the promo. It's truly unprofessional!
Customer: I'm calling because your site glitched, and I didn't get the BOGO offer I was supposed to. You admitted it was an error on your end. Why can't you just credit me the difference? CS Rep: I apologize for the technical issue you experienced, and for the inconvenience this has caused. Our standard procedure for unapplied promotions is to facilitate a return and reorder to ensure the discount is correctly applied to a new transaction. Customer: But that's ridiculous! I have the correct style and prescription already. Why should I have to send perfectly good glasses back and wait for a whole new order just to fix your company's mistake? A simple credit to my card is the easy solution. CS Rep: I understand your frustration with that process, sir. However, our system is set up to apply promotions at the point of sale. A credit back for a promotional difference isn't typically something we can process directly after the order has been completed and shipped. Customer: So, you're saying I have to go through all that hassle because your system is flawed? This is not fair to consumers. You messed up, not me! CS Rep: We truly regret the inconvenience. If you send the glasses back for the exchange, we can expedite the new order to minimize your wait time for the corrected price.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dishonest promotions and frustrating customer service.
From Online Nightmare to Pure Joy: Mozaer.com Restored My Faith! ✨
After countless drives and outdoor escapades, I've found the perfect pair of sunglasses that don't just protect my eyes but elevate my entire look. The clarity is unparalleled, the comfort is supreme, and the style is simply timeless. If you're ready to experience the difference a truly premium pair can make, combining cutting-edge polarization with iconic design, then you absolutely need to explore these Luxury Polarized Sunglasses. They're more than just an accessory; they're an investment in clearer vision and undeniable style. My last online glasses purchase was an absolute nightmare 😤. They were dishonest with promos, their site was a glitch-ridden mess, and getting customer service was impossible—no live agents, nothing! They even admitted they messed up a buy-one-get-one-free offer, but instead of a simple credit, they forced me to return perfectly good glasses just to reorder. It was utterly frustrating and unprofessional ðŸ˜.
After that terrible experience, I was so hesitant to try buying glasses online again 🤔. But I desperately needed a new pair, and then I stumbled upon Mozaer.com. I decided to give it one last shot, hoping for a different outcome. And I'm so glad I did!
My experience with Mozaer.com was fantastic! As one review perfectly put it: "I had a great experience at Mozaer.com. The staff was extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend them, I will be back for my sunglasses and my other prescription glasses!" ✨
They truly delivered. The product quality is top-notch, far exceeding my expectations for the price. The ordering process was smooth and hassle-free, a stark contrast to my previous ordeal. And yes, their customer service is actually helpful and responsive! This time, my order arrived correctly, without any hidden catches or frustrating returns. Mozaer.com has completely restored my faith in online eyewear shopping. Highly recommend! 😃
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