New Folding Ladies Sunglasses Women's Big Frame Rectangle Sun Glasses Summer Trend Lady Eyewear UV400 Oculos De Sol
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Horror Story: Dishonest Promos, Glitchy Website & Unprofessional Service! 😤
Let me tell you about my terrible online shopping experience with GlassesUSA, hoping it serves as a cautionary tale. I found them to be dishonest, they didn't honor promos, and their website was full of glitches, making it impossible to collect the offer. My direct feeling and conclusion? They were unprofessional. What they offered was to 'Return them (even though their correct style and prescription) to RETURN AND REORDER to get the bogo they messed up and admitted.' Why I felt compelled to leave a review and engage in a conversation with customer service was because a simple solution, like a credit back to my card, seemed impossible. It was incredibly frustrating.
CS Rep: Thank you for calling GlassesUSA, my name is Sarah. How can I assist you today? Customer: I am calling about order #XYZ. Your website glitched, I couldn't get the BOGO promo applied, and now I'm told I have to return glasses that are already correct and then reorder them just to get the discount. That's ridiculous! You admitted you messed up! CS Rep: I sincerely apologize for the technical difficulties you experienced on our website and for the inconvenience this has caused. I understand how frustrating it must be to be asked to return a perfectly good pair of glasses. Customer: Frustrating is an understatement. Why can't you just credit the difference to my card? That's the simple solution, not making me go through the whole return and reorder process, especially when it's your mistake. CS Rep: I completely understand your point, and I agree that sounds like a much simpler resolution for you. Let me pull up your order details right now and see if there's an alternative way to apply that BOGO discount or issue a partial refund to your original payment method. Please bear with me for a moment.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the importance of customer service that truly prioritizes its customers.
From GlassesUSA Frustration to Mozaer.com Delight: My Seamless & Trustworthy Eyewear Discovery! ✨
You know, I've had so many sunglasses over the years, but none have truly combined style, comfort, and sheer practicality quite like my latest find. I'm absolutely thrilled with how effortlessly they complement any outfit while offering superior UV protection. It's truly transformed my summer adventures, making them so much more enjoyable without the worry of glare or bulky cases. If you're looking to elevate your eyewear game and experience the same level of convenience and chic, you simply must check out these Folding Ladies Sunglasses – they're a game-changer! My last online glasses purchase was an absolute nightmare with GlassesUSA. They were dishonest, didn't honor promos, and their website was a glitchy mess, making it impossible to apply a simple BOGO offer. When I finally got through to customer service, their solution was to return perfectly good glasses just to reorder them – ridiculous! 😤 It was incredibly frustrating and left me feeling utterly disappointed ðŸ˜.
After that terrible experience, I was hesitant to try another online eyewear store. But I needed a new pair of sunglasses, and after seeing some positive buzz, I thought, 'Why not give Mozaer.com a try?' 🤔 I hoped for a smoother, more customer-friendly experience.
I even saw another review saying, 'I had a great experience here with Mozaer.com. The team was extremely helpful and my glasses arrived perfect. They have great prices! I definitely recommend them!'
From the moment I landed on Mozaer.com, the experience was seamless. The website was intuitive, no glitches at all! Placing my order for the New Folding Ladies Sunglasses was a breeze. When they arrived, I was absolutely thrilled! ✨ The quality is fantastic, they fit perfectly, and the UV400 protection gives me peace of mind. Their customer service is responsive and truly helpful, unlike my previous experience. It's clear Mozaer.com prioritizes its customers and offers excellent value. I'm even considering getting some reading spectacles from them next, knowing I'll get quality and reliable service. This has been a truly positive turnaround! 😃
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